Some Jacksonville homes still awaiting storm debris removal following TS Elsa - WJXT News4JAX

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JACKSONVILLE, Fla. – Nearly two weeks after an EF-1 tornado touched down in Jacksonville during Tropical Storm Elsa, some homeowners are still waiting for piles of debris they collected to be removed following the heavy wind and rain.

The tornado spun for about six minutes and produced winds of up to 110 mph as it moved north for nearly 4 miles, according to the National Weather Service. Along the way, the 150-yard-wide twister snapped trees, flung fences and caused damage to homes along Old Kings Road South, Powers Avenue and beyond.

RELATED: Destructive Jacksonville tornado was 115 yards wide, had wind speeds of 100+ mph

On Monday, some of the debris was still in front of homes in the San Jose neighborhood, waiting to be collected along Habana Avenue as well as Mendoza and Argentine drives.

Homeowners await storm debris removal following tornado. (News4Jax.com)

Arzrudin Dizarevic said he was watching television with his wife at their home on Habana Avenue when they heard what sounded like a train roaring through on July 7.

“I said to my wife, ‘Run to the bathroom,’” Dizarevic said. “Everything happened in that second.”

Billy Osbourne, who also lives in the area, said his fiancée has been calling the city frequently in regard to the mess.

“I guess they’re so overwhelmed,” he said.

A statement from a city spokesperson (in full at end of article) reads in part: “The companies we contract with have expressed difficulty with being properly staffed, and tell us that is leading to delayed pickups. In addition, we are now seeing a large increase in residential waste which is causing trucks to fill up faster.”

The spokesperson added that city employees with commercial driver licenses have been asked to work overtime in an attempt to alleviate the issue and that some employees in the solid waste division are working seven days a week to fill the gap.

To report a problem, the city recommends residents use the MyJax app or go to myjax.custhelp.com. They can also call 904-630-CITY, but may experience wait times.

Here’s the full statement from the city:

“As is the case with a multitude of industries across the country, private solid waste companies are struggling to find and keep employees. The companies we contract with have expressed difficulty with being properly staffed, and tell us that is leading to delayed pickups. In addition, we are now seeing a large increase in residential waste which is causing trucks to fill up faster. Despite these issues, in the month of June only .24% of customers experienced delayed service. Regardless, we understand this is frustrating for customers and we are working on multiple solutions. In the meantime, many City employees in our Solid Waste division are working seven days a week to fill the gaps. We have also asked City employees with CDL licenses to work overtime shifts and help alleviate the issues. We greatly appreciate the patience of our citizens during this time. Citizens are encouraged to report problems with missed collections. To report a problem, please use the MyJax app or Myjax.custhelp.com. Citizens can also call 904-630-CITY (2489) but may experience wait times. This is how we track missed pickups and know when to enforce fines against contractors.”

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Some Jacksonville homes still awaiting storm debris removal following TS Elsa - WJXT News4JAX
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